4 Ways AI Will Change HR Departments

Ciara Cosmai

April 17, 2024

    When it comes to human resources (HR), the environment is constantly evolving. Now, with the rise in popularity of artificial intelligence (AI), HR departments are going to change more than ever before. From recruiting potential candidates to your employees’ experiences, the possibilities and impact that AI can have on your organization are seemingly endless. Here are just some ways AI will change HR departments in 2024. 

    1. Recruiting & Onboarding Made Simple 

    Recruiting and onboarding new employees is one of the most important functions of an HR department and there is a lot of work that goes into recruiting top talent for your organization. Screening resumes, sourcing candidates, and assessing talent are crucial and time-consuming tasks that are everyday activities for an HR department. AI based solutions can streamline these tasks, freeing up time and resources.  

    An example of AI-powered HR software is an applicant tracking system (ATS). These applications can sort through tons of resumes to find top candidates for your organization based on keywords matching up with the right qualifications and skills. This allows those working in your HR department to save time and focus on building a relationship with the right people you are looking to hire. Great onboarding can improve employee retention by 82%. This is also true after the candidate is hired. AI can provide efficient and personalized onboarding instructions and processes for new hires.  

    2. The Employee Experience 

    Maximizing and improving your employees’ overall experience is crucial in retaining top talent. There are a variety of tools and applications that can help improve an employee’s time at your company. There are AI training tools that can be tailored to fit your new hire’s needs and begin their journey on the right track. Another popular AI tool is chatbots. Chatbots allow people to get instant feedback and solutions if they are encountering any issues so that they can get tasks and training done efficiently.  

    3. Decrease Subjective Influence 

    A big challenge for HR departments is maintaining fairness and remaining objective. AI can take the subjectiveness out of the hiring process by analyzing the applicant’s data and not their gender or ethnicity. AI can also monitor HR department practices for signs that will lead to unfairness and promote diversity, equity, and inclusion in the workplace. By encouraging pro-DEI practices, AI can contribute to creating a fairer and more just workplace. 

    4. Future Planning 

    AI is becoming increasingly popular, and companies are taking advantage of this. The AI market is growing at a rate of approximately 40 percent each year. By having AI handle the repetitive data driven tasks, your human resources department can focus on the interpersonal relationships that are crucial to supporting a successful business or organization. In the future, 92 percent of HR leaders intend to increase their AI use in at least one area of HR. The planned use of AI can also save your organization money. Because AI gives you insights on best hiring practices, you can save money by allocating time and resources elsewhere and focusing on making your organization more efficient. 

    Ways AI Will Change HR Departments 

    The ways AI will continue to change HR departments in the future are seemingly endless. And while these changes can take some getting used to, the benefits are sure to outweigh the costs in the long run. Four things that AI will change in HR departments this year are: making the recruiting & onboarding process simple, maximizing the employee experience, decreasing subjective influence; and allowing for better planning for the future. As AI evolves, HR departments can leverage its uses for good and be more productive in the future. And as always, YM Careers Network is here to help your HR departments find the best talent possible. 

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